Overcoming an Impasse in Negotiation

When negotiating agreements in business or trying to resolve disputes you will frequently reach a point in the negotiation where you hit a wall. Progress grinds to a halt, neither side is willing to budge, and frustration mounts. You may doubt whether you will ever reach an agreement. What can you do to break the deadlock?

In many negotiations, most progress occurs in the final stages. Recognize that an impasse is common and does not mean that an agreement is beyond reach. Accept it as a normal part of negotiation that can and will be overcome. By applying the techniques discussed below, you can increase your chances of overcoming an impasse and reaching a mutually acceptable agreement.

- Focus on your interests, and help your counterpart focus on his. It is natural to lose sight of what is important and get distracted by minor issues in the heat of a negotiation. Refocusing on your interests and priorities can help you get the negotiation back on track.

- Look for new and creative ways to add value. Explore options that have been overlooked. As a negotiation proceeds you learn new information and gain new insights which may suggest other possible solutions that had not been apparent earlier.

Seven Qualities of a Win-Win Negotiator

Most business people approach a negotiation hoping for a win-win agreement. But even with the best of intentions, they usually fall into the same win-lose patterns that characterize most negotiations.

What qualities do win-win negotiators possess? How are they able to consistently achieve win-win outcomes? Cultivating these seven qualities will improve your chances of negotiating win-win agreements.

Engage in joint problem solving

Most of us are conditioned to see a negotiation as a chance to win or lose. As such, we do what we can to win as much as we can, and the other side does the same. This competitive mindset leads to win-lose or partial win results.

Win-win negotiators, however, approach a negotiation as an opportunity for joint problem solving. Instead of seeing two parties each trying for their own win, they look at a negotiation as a single problem they must solve together for mutual benefit. They believe two heads are better than one.

Understand your interests and prioritize them so you stay focused on what is important to you. Know what you must have and what you would like to get from the negotiation before you begin. Have a list of other items you are willing to exchange.